RCHT ENT Advice and Guidance service

RCHT ENT Advice and Guidance service


From Monday 26thMarch 2018 Royal Cornwall Hospital will be offering an advice and guidance service on e-Referrals for General ENT queries.

GP’s will be able to request Consultant advice on general ENT conditions for potential and potential referrals into secondary care. The service is to offer advice on management options, treatment options to consider prior to referral with the aim of reducing the number of patients who need to be seen face to face (as set out in the GP Forward view). The CCG will be charged for A&G provided. Requests will be responded to within 2 working days.

Clinical responsibility remains with the GP until the patient is seen within secondary care.

The service is for general ENT requests and not specialised queries. Exclusions to this service include

·        Suspected cancer referrals – these should be directed to the 2WR suspected cancer office.

·        Patients who are already under the care of the ENT team.


The advice will be available for patients new to the ENT service and who are not already under the care of an ENT Consultant. This is not a named clinician referral therefore if your query is regarding a patient currently under the care of a consultant please contact them directly.


In order to refer to this service, please send the query via the eRS system to the ENT Advice and Guidance Service